Privacy Policy

This policy is effective as of 15 January 2025.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

Submit a contact or booking form

Request services or information

Communicate with us

This may include your name, phone number, email address, and any additional details you provide.

2. How We Use Your Information

We use your information to:

Respond to inquiries

Schedule and confirm appointments

Send service updates and follow-ups

Provide customer support

We do not sell or share your personal information with third parties for marketing purposes.

3. SMS Communications & Consent

By providing your phone number and opting in through our website, you provide express written consent to receive SMS messages from Pinnacle Energy Partners Inc.

Opt-in Method:
Users opt in by entering their phone number on our website form and selecting an unchecked consent checkbox before submitting the form.

Message Types:
Messages may include:

Appointment confirmations and reminders

Responses to inquiries

Service updates and follow-ups

Occasional promotional offers

Message Frequency:
Message frequency varies based on your interaction with our services.

Fees:
Message and data rates may apply depending on your mobile carrier.

Opt-Out:
You may opt out at any time by replying STOP.

Help:
Reply HELP for assistance or contact us directly.

Data Sharing:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Consent:
Consent is not a condition of purchase.

4. Data Protection

We implement industry-standard security measures to protect your personal information, including secure storage systems and restricted access controls to prevent unauthorized access, disclosure, or misuse of your data.

Cookie policy

This cookie policy ("Policy") describes what cookies are and how Website Operator ("Website Operator", "we", "us" or "our") uses them on the our website and any of its products or services (collectively, "Website" or "Services").

You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.

Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.

What type of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

Functionality cookies

Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

Social media cookies

Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.

These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user.

What are your cookie options?

If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit
internetcookies.org

Changes and amendments

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with WebsitePolicies.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may contact us.

This document was last updated on 15 January 2025.